Welcome to
the elvanguarda.com website (the "Site") operated by. We respect your
privacy and want to protect your personal information. To learn more, please
read this Privacy Policy.
This Privacy
Policy explains how we collect, use and (under certain conditions) disclose
your personal information. This Privacy Policy also explains the steps we have
taken to secure your personal information. Finally, this Privacy Policy
explains your options regarding the collection, use and disclosure of your
personal information. By visiting the Site directly or through another site,
you accept the practices described in this Policy.
Data
protection is a matter of trust and your privacy is important to us. We shall
therefore only use your name and other information which relates to you in the
manner set out in this Privacy Policy. We will only collect information where
it is necessary for us to do so and we will only collect information if it is
relevant to our dealings with you.
We will only
keep your information for as long as we are either required to by law or as is
relevant for the purposes for which it was collected.
You can visit
the Site and browse without having to provide personal details. During your
visit to the Site you remain anonymous and at no time can we identify you
unless you have an account on the Site and log on with your user name and
password.
1. Data that
we collect
We may
collect various pieces of information if you seek to place an order for a
product with us on the Site.
We collect,
store and process your data for processing your purchase on the Site and any
possible later claims, and to provide you with our services. We may collect
personal information including, but not limited to, your title, name, gender,
date of birth, email address, postal address, delivery address (if different),
telephone number, mobile number, fax number, payment details, payment card
details or bank account details.
We will use
the information you provide to enable us to process your orders and to provide
you with the services and information offered through our website and which you
request. Further, we will use the information you provide to administer your
account with us; verify and carry out financial transactions in relation to
payments you make; audit the downloading of data from our website; improve the
layout and/or content of the pages of our website and customize them for users;
identify visitors on our website; carry out research on our users'
demographics; send you information we think you may find useful or which you
have requested from us, including information about our products and services,
provided you have indicated that you have not objected to being contacted for
these purposes. Subject to obtaining your consent we may contact you by email
with details of other products and services. If you prefer not to receive any
marketing communications from us, you can opt out at any time.
We may pass
your name and address on to a third party in order to make delivery of the
product to you (for example to our courier or supplier). You must only submit
to us the Site information which is accurate and not misleading and you must
keep it up to date and inform us of changes.
Your actual
order details may be stored with us but for security reasons cannot be retrieved
directly by us. However, you may access this information by logging into your
account on the Site. Here you can view the details of your orders that have
been completed, those which are open and those which are shortly to be
dispatched and administer your address details, bank details ( for refund
purposes) and any newsletter to which you may have subscribed. You undertake to
treat the personal access data confidentially and not make it available to
unauthorized third parties. We cannot assume any liability for misuse of
passwords unless this misuse is our fault.
Other uses of
your Personal Information
We may use
your personal information for opinion and market research. Your details are
anonymous and will only be used for statistical purposes. You can choose to opt
out of this at any time. Any answers to surveys or opinion polls we may ask you
to complete will not be forwarded on to third parties. Disclosing your email
address is only necessary if you would like to take part in competitions. We save
the answers to our surveys separately from your email address.
We may also
send you other information about us, the Site, our other websites, our
products, sales promotions, our newsletters, anything relating to other
companies in our group or our business partners. If you would prefer not to
receive any of this additional information as detailed in this paragraph (or
any part of it) please click the 'unsubscribe' link in any email that we send
to you. Within 7 working days (days which are neither (i) a Sunday, nor (ii) a
public holiday anywhere in…….) of receipt of your instruction we will cease to
send you information as requested. If your instruction is unclear we will
contact you for clarification.
We may
further anonymize data about users of the Site generally and use it for various
purposes, including ascertaining the general location of the users and usage of
certain aspects of the Site or a link contained in an email to those registered
to receive them, and supplying that anonymized data to third parties such as
publishers. However, that anonymized data will not be capable of identifying
you personally.
Competitions
For any
competition we use the data to notify winners and advertise our offers. You can
find more details where applicable in our participation terms for the
respective competition.
Third Parties
and Links
We may pass your details to our agents and
subcontractors to help us with any of our uses of your data set out in our
Privacy Policy. For example, we may use third parties to assist us with
delivering products to you, to help us to collect payments from you, to analyze
data and to provide us with marketing or customer service assistance.
We may
exchange information with third parties for the purposes of fraud protection and
credit risk reduction. We may transfer our databases containing your personal
information if we sell our business or part of it. Other than as set out in
this Privacy Policy, we shall NOT sell or disclose your personal data to third
parties without obtaining your prior consent unless this is necessary for the
purposes set out in this Privacy Policy or unless we are required to do so by
law. The Site may contain advertising of third parties and links to other sites
or frames of other sites. Please be aware that we are not responsible for the
privacy practices or content of those third parties or other sites, nor for any
third party to whom we transfer your data in accordance with our Privacy
Policy.
2. Cookies
The
acceptance of cookies is not a requirement for visiting the Site. However we
would like to point out that the use of the 'basket' functionality on the Site
and ordering is only possible with the activation of cookies. Cookies are tiny
text files which identify your computer to our server as a unique user when you
visit certain pages on the Site and they are stored by your Internet browser on
your computer's hard drive. Cookies can be used to recognize your Internet
Protocol address, saving you time while you are on, or want to enter, the Site.
We only use cookies for your convenience in using the Site (for example to
remember who you are when you want to amend your shopping cart without having
to re-enter your email address) and not for obtaining or using any other
information about you (for example targeted advertising). Your browser can be
set to not accept cookies, but this would restrict your use of the Site. Please
accept our assurance that our use of cookies does not contain any personal or
private details and are free from viruses. If you want to find out more
information about cookies, go to http://www.allaboutcookies.org or to find out
about removing them from your browser, go to
http://www.allaboutcookies.org/manage-cookies/index.html.
This website
uses Google Analytics, a web analytics service provided by Google, Inc.
("Google"). Google Analytics uses cookies, which are text files
placed on your computer, to help the website analyze how users use the site.
The information generated by the cookie about your use of the website
(including your IP address) will be transmitted to and stored by Google on
servers in the United States. Google will use this information for the purpose
of evaluating your use of the website, compiling reports on website activity
for website operators and providing other services relating to website activity
and internet usage. Google may also transfer this information to third parties
where required to do so by law, or where such third parties process the
information on Google's behalf. Google will not associate your IP address with
any other data held by Google. You may refuse the use of cookies by selecting
the appropriate settings on your browser, however please note that if you do
this you may not be able to use the full functionality of this website. By
using this website, you consent to the processing of data about you by Google
in the manner and for the purposes set out above.
3. Security
We have in
place appropriate technical and security measures to prevent unauthorized or
unlawful access to or accidental loss of or destruction or damage to your
information. When we collect data through the Site, we collect your personal
details on a secure server. We use firewalls on our servers. Our security
procedures mean that we may occasionally request proof of identity before we
disclose personal information to you. You are responsible for protecting
against unauthorized access to your password and to your computer.
4. Your
rights
If you are
concerned about your data you have the right to request access to the personal
data which we may hold or process about you. You have the right to require us
to correct any inaccuracies in your data free of charge. At any stage you also
have the right to ask us to stop using your personal data for direct marketing
purposes.
